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Rent Jewels
 +91 99108 13111  | +91 99108 13222

Shipping & Returns

Shipping

Rentjewels offers Free Shipping across India for all Prepaid Orders. For Cash-on-Delivery orders, shipping policy is as follows:

Type of Order Order Value (Rs) Shipping/COD Charges (Rs)
Sale Order Rs 500 or more Free Shipping
  Less than Rs 500 Rs 50
Rental Order Rs 1500 or more Free Shipping
  Less than Rs 1500 Rs 150 (for delivery and return pick-up)

For rental orders, return pick-up service is available in 84 cities across India (including all Metropolitans and all major cities).  Kindly check with our help centre (Email: help@rentjewels.com, Customer Support No. +91 991081 3111 / 222) to know the service in your location or area.

Returns

Rentjewels offers Free replacement or return of merchandise sold to its customers.  Return of goods shall be accepted incase of any manufacturing defeciency against specifications provided on the website.  Please notify us of the same within 7 days of receipt for us to send you a free replacement.  All  customers are liable to return the rental jewelry to us with-in the stipulated time-frame as may be applicable at the time of booking.  Any delay in returing the products shall carry an appropriate late charge (as referred to in FAQ's section).

In-case any sale order is cancelled by the customer after dispatch of jewelry from our stores, the customer shall be liable to pay the full purchase amount and applicable shipping charges. The amount shall be refunded after deducting applicable shipping charges and a cancellation fee (Rs 50 per order). For rental orders, any cancellation by the customer shall result in forfeiture of booking amount of Rs 1000.

Incase of any failure on part of the customer to comply with any of the above terms, Rentjewels shall have right to deduct any reasonable charges or loss that it may have to incur.

For any questions or concerns, please call us at +91 99108 13111 or +91 99108 13222.

 

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