Frequently Asked Questions

How early before my event should I place order?

Availability of jewelry is on “First Come First Serve” basis. The sooner you reserve, the more options you get. We recommend booking at-least 8 – 10 weeks in advance for wider availability of choice.

Can I rent for less than or more than 4 Days?

Our rentals are fixed and not on per day basis. 4-Day period is provided only for convenience and saves worries from pre and post event hassles. However, you can rent for a longer period upto 7-Days at no additional cost based on our prior written consent depending upon the availability.

How much and when do I have to pay?

You are required to pay the Rent (Usually 8-10% of Value) and a Refundable Deposit (25% of Value). Rent is payable upfront at the time of booking. For Refundable Deposit you have the option to pay upfront or at-least 10 Days prior to the delivery of Jewelry.

How do I return Jewelry?

You need to courier the jewelry back post use. We send you return address label and 3D secure packaging and for hassle-free return of jewelry.  In select cities (Delhi & NCR), doorstep collection facility is available at a charge of Rs 200. Kindly check with us to know more about return pick-up service in your location.

Is shipping and return transit chargeable?

To Shipping:

Shipping is complimentary for all orders over Rs 1,000. Flat shipping charge of Rs 100 is payable for orders less than Rs 1,000. 

Return Shipping:

Home collection (currently available in Delhi / NCR) is chargeable at Rs 200. Else you can courier the jewelry back to us by paying courier charges (approximate cost is Rs 100 – Rs 200 depending upon weight). 

For all orders over Rs 10,000, return shipping is complimentary and these charges are reimbursed along with the refund of deposit.

How is Deposit refunded? Are there any charges for damages?

Deposit amount is refunded to your bank account with-in 2 working days of return of Jewelry. We DO NOT charge for damages like stone coming off, minor jewelry breakages, etc. except for complete loss of jewelry or major damage eg. breakage of jewelry in pieces that cannot be repaired.

Do I receive jewelry in exact condition as displayed?

We guarantee you get the exact same jewelry as displayed online. Our jewelry is designed and manufactured in-house with attention even to minute detail. For your assurance, we send you live images of jewelry before shipping.

Can I mix-n-match jewelry and what are the rentals?

Yes, you may choose whole of a set or just part of it. Rentals are charged proportionately for the items you rent. Please do call 99108 13111 or email at for help with any modifications or rentals.

I want specific jewelry but unable to choose?

No worries. Our Jewelry is designed in-house. Our highly experienced designers will help you with any modification or to choose jewelry per the latest trends. Kindly Whatsapp an image of your outfit or jewelry type you want at 99108 13111 or email at

Will the Jewelry fit me properly?

Yes. Our necklace sets have adjustable back-chains so that it can fit any neck. Almost all of our bracelets, rings, and bangles are adjustable or have screws to fit any size. For specific size request, kindly call at 99108 13111 or email at

I need jewelry urgently? Can it be delivered?

Urgent delivery service is available in major metros in select areas. For urgent need, please call 9910813111 and we will assist you in the best possible way.

Why should I rent jewelry?
  • At Rentjewels, you pay just 8-10% of the jewelry value and save big money on Top-End Designer
  • You can match a new designer piece for each outfit & occasion without having to bother about wearing the same piece time and again
  • Travel with ease at destination events without having to worry about safety of jewelry

Send us an email

Corporate Office: 108 Tower A, Spazedge Business Park, Sector 47, Gurugram – 122001 (Haryana), India

E:   I   M: +91 99108 13111   I   L: 0124 442 6069